Quality Policy
At Converge we are committed to delivering the highest level of service and product quality to our customers.
The business continually seeks to improve service standards and its performance by committing to:
- Meeting or exceeding customer requirements by managing, measuring and controlling processes and procedures, and working to service level agreements, regulatory and legal requirements.
- Continually improving the effectiveness of the Quality Management System.
- Integrating quality considerations into the core business decision making process, including innovation, investment and working practices.
- Providing regular employee and supplier briefings on quality performance and ensuring appropriate training and awareness is provided to all in relation to their quality responsibilities.
Converge Control Limited (2007) All rights reserved. Registered in Scotland No. SC296200